The How To and FAQ's about Blastramp's Settings feature.
How To ...
user accounts
Associate Rep Users to Territories/Customers
Once you create a Rep user the next step is to associate the customer accounts to their name. The customers and any orders entered will display when the Rep user logs in. The customer list options are based on the customers accounts currently uploaded in the system.
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Navigation: Advanced > Administration > User Settings > Assign Rep Territories / Customers

1. Select a Rep: From the drop down menu.
2. Sort By: Either Country, Province/State or Customer Name.
3. Limit to Country: All Countries or a specific one.
4. Limit to Province/State: All Provinces/States or a specific one.
5. Click Load.
6. A list of your customers will display below and you just check off the ones you want associated to the Rep.
7. Click Update Settings.
-8. A message will display that you have successfully assigned the customers to the rep user.
9. Now when the Rep user logs in, they will see those customers listed under Orders > View My Customer List.

NOTE: If any orders that are created under that customer account will also be associated to the Rep user.
Manage User Settings
You can manage all the different areas/tabs in one area to ensure your users have the access they need.
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Single Portal User or Rep User

Navigation: Advanced > Administration > User Settings > Manage User Settings

Full Access Users

Navigation: click go to centralized dashboard > Admin > Edit Existing

1. The area to manage the user account from are set up the same for both the dashboard user and portal user. Select user name > click Load User.
2. Once loaded you will see the tabs in the portal reflect the below tabs to manage.
3. Select a tab and all the options available to the user will pop up. You simply select the check box if you would like to give this option to the user or uncheck it to take it away.
4. Once you have update the user settings you must make sure you click SAVE after each section.
Create a Portal User
A portal user when logged in they go straight into the brand/DC and depending how they are set up could see the other DC locations as well.
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Navigation: Advanced > Administration > User Settings > Add/Delete User

1. New User's Name:* The name which will be displayed.
2. Initial Username:* The name which will be used for login.
3. Initial Password:* The password which will be used for login.
4. Email Address:*
5. Phone #: (Optional)
6. Give user multi-DC access?: If the brand has more than one location in our system. If you check YES they will be open to both. If you only want them created in one, create them in that portal.
7. Give user full access to customers/orders?: They will have access to all tabs.
8. Click Add New User and message will display that you have successfully added new a new user.
TIP: Creating a limited / Rep user you do not select either questions and they will only have access to Order, Inventory Tabs and access to their customers.
Create a Multi Portal/Dashboard User
A dashboard user when logged in will see the brand(s) listed prior to clicking into one of them.

NOTE: The administrator must be a dashboard user to set another dashboard user up. 
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Navigation: go to centralized dashboard > Admin > Add New

1. User's Name:* The name which will be displayed.
2. Initial Username:* The name which will be used for login.
3. Initial Password:* The password which will be used for login.
4. Email Address:*
5. Phone Number: (Optional)
6. Skype ID: (Optional)
7. DC User Profile:* Many options for you to choose from for the needs of the warehouse employee. If they are full access and can require all tabs you select
Full Access - Standard. For curtain area's such as Data Entry / Shipper they will be limited to what they can do in the system.
8. DC Access:* Allows user to access all DC's or just one.
9. Central Dashboard Access: Allows the user to have access to the tabs you see above.
- Operations: Manage the Warehouse
- Sales: New Leads
- Support: Support Tickets
= Administration: Create Dashboard users
10. Click Add New User and a message will display you have Successfully added new user Full Access User.
Generate UPC Numbers
Before creating UPC's you need:
1. Total number of UPC's you wish to create.
2. The last UPC that was created.

Navigation: Advanced > Utilities > Generate UPC Numbers
Upload Linelist via Copy and Paste Excel
Please refer to Adding SKUs > Upload Linelist By Excel Import in Inventory.
Tax Rate Audit Options
The three tax rate audit utilities should be used on a regular basis to ensure that you're charging the correct tax rate to all customers and orders. A fourth utility is used to update shipped orders in the last 3 months.

Audit Customer Tax Rates

Navigation: Advanced > Utilities > Tax Rate Audit - Customer Defaults

1. This utility is used to review all customer defaults tax rates. You will see what customer accounts have default tax set up or not.
2. The Suggested Tax % column is populated by the Tax Regions you have set up.
3. Manually enter the value in both columns > click Update Tax Rates.
4. Once updated it will display under each customer account the default tax rates.

Audit Unallocated Orders

Navigation: Advanced > Utility > Tax Rate Audit - Unallocated Orders

1. This utility will display all your unallocated orders with the current tax rates. Here you have the option to update the tax rates for each order displayed. Click Update Tax Rate if needed.
2. The Suggested Tax % column will displays the tax that currently defaulted in the customer account.

Tax Rate Audit - Allocated Orders

1. This utility will list all your allocated orders with the current tax rates. Here you have the option to update the tax rates for each order displayed. Click Update Tax Rate if needed.
2. The Suggested Tax % column will displays the tax that currently defaulted in the customer account.

Tax Rate Audit - Shipped Orders (last 3 months)

1. This utility will list all your shipped orders within the last 3 months. Here you have the option to update the tax rates for each order displayed. Click Update Tax Rate if needed.
2. The Suggested Tax % column will displays the tax that currently defaulted in the customer account.
SKU Updater
SKU Updater tool allows you to update a SKU/style/color from its existing format to a new one. This utility will update the SKU and also update any orders the SKU is on (at any current status), any purchase orders, shipments and even returns.

NOTE: The NEW SKU that you are updating it to is not already created in Blastramp. If you don't it will duplicate your SKUs and cause incorrect inventory levels ect.
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Navigation: Advanced > Utilities > SKU Updater

Enter the following:
1. Current SKU: What is currently created in Blastramp.
2. New SKU: What you want the new format to be.
3. New Description (if applicable): Enter new description if needed.
4. New Color Description (if applicable): Enter color description if you are changing the color code in your new SKU.
5. Limit to Warehouse: Either select Current Warehouse or if you have multiple warehouses you want to update this information select ALL Warehouses.
6. Exact SKU: If the change you are making is per SKU ensure you check YES.
7. Analyze right to left (useful for correcting sizing): If the change you are making is per SKU ensure you DO NOT check.
8. Mock Update (will not Save changes): You have the option to see your changes without saving it first, so you can make sure it's correct before posting the change. Leave it check YES to see a draft before commit it. Once you are happy with the information hit the back button and un-check it to save the changes.
9. Click Update SKU.
10. A secondary page will display with the results the SKU was updated under Orders, PO's, Shipments and even Returns.

NOTE: To save results just right click and save document.

11. To update the next SKU click the back arrow and start over.
Substitute SKUs
Substitute SKU's is used when you have a SKU that needs to be replaced with another in an unreleased order. Both SKU's needs to be created in Blastramp for this utility to work. The idea for this function is when a style is sold during your pre-books but ended up cancelling that style and you want to replace it with a current style that you are moving forward with.

NOTE: This utility updates on a SKU level, so you will need to do all sizes.
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Navigation: Advanced > Utilities > Substitute SKUs

1. Select the Season Linelist the SKUs are under > Next.
2. Select the OLD SKU then the NEW SKU you want to substitute > Next.
3. All the orders will display that contains the selected OLD SKU > check off all orders to update > Commit Changes.
4. The following message will display confirming the swapped SKU.
5. To proceed with the next size, click Start Over, repeat the steps outlined from the top. 
Upload Inventory Transfers via Copy/Paste
This utility will allow you to transfer Inventory between warehouses by copy and paste from Excel. This should be used in a virtual warehouse environment. This cannot be used in a Piece/Case/Pallet environment, where 3PL billing is turned on.

1. From the originating warehouse, go to your Inventory tab - New Reports, and pull a "inventory cycle count report", and export the report to excel.
2. You will need to manipulate the file to the following format. You will need to remove the following fields: Description, released, total, count, and add some required fields in. Remove any SKUs that you will not be transferring.
Required columns, in this order:
Column A - SKU (required)
Column B - Transfer Qty (required)
Column C - From Location (required)
Column D - From Warehouse (required)
Column E - To Location (required)
Column F - To Warehouse (required)

Refer to the Transfer Template for layout sample.

3. Warehouse ID can be found in your DC Address settings, and will typically be 0001, 0002, 0003, or 0004, and so on.
4. Originating Shelf Location and Destination Shelf Location must match.
5. In Blastramp, navigate to Advanced - Utilities, and select the Upload Inventory Transfers - Copy/Paste from Excel utility.
6. From Excel, copy all cells with data for the transfer - Do not include title row, or additional empty rows.
7. Paste into utility, and click upload.
8. If successful, the tool will display successful transfers. Any error will be displayed.
Upload Orders by Mass Upload
Order Upload via copy and paste from Excel is a great utility in which you can import batches of orders from an excel spreadsheet at once. These orders must be presented in a flat-file format, meaning, each row is identical, with the same type of data running down each column. The order of these columns does not matter, as you can specify exactly which fields belong in which columns.

Refer to Order Upload Requirements example document for more details.
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1. Fill out the Excel template, copy the data.

NOTE: Hidden columns will still be copy pasted when moving data from Excel into Blast Ramp, so when counting columns, be sure to include hidden columns or just delete them. Also, you'll want to ensure you only copy data fields, and not any rows with headers or any other extraneous information.

2. Navigation: Advanced > Utilities > Upload Orders via Copy and Paste from Excel. If you have saved a form already, you can load it using the top part of the form. Simply select the form you wish to load, and hit load. This will populate all the fields in the form as they were when it was originally saved.
3. Paste the data into the large text box "Paste Content Here".

NOTE: Some columns won't accept data from the spreadsheet, and they are instead handled with a drop down menu. If you have orders with multiple values for these columns, you'll need upload them in separate batches. ie. each order upload can be for a single order currency, or order type.

4. Map your columns under Order Details. The inputs on the left are for the column NUMBER (A=1, B=2). The Default on the right is used if you did not put that information as a column, you manually enter the text in that field. You can use both a default, and a column, and any fields that are empty will take the default value.
5. Map your columns under Customer Details and Item Details.

NOTE: If the customer already exists in Blastramp you can select External Sales Account or Blast Ramp ID under Customer Details in System and reference that number below it.

6. External Sales Account: You can retrieve this if it's filled out in the customer account under External Sales ID.
7. Blastramp ID: You can retrieve that when you export your Customer list under Advanced > Export > Export customer in standard Blastramp format. It will be the last column called Blastramp ID (don't delete).
8. The SKUs have to exist in Blastramp already for the upload to work correctly.
9. The final step. You can run the upload without the "Commit" flag set, and you will be presented with a summary of the orders without actually committing the orders to the system.

NOTE: If you wish to save your form as a new template, enter the name for the form, and hit submit. If you are saving the form, then the contents of the copy/paste will not be saved, or applied.

10. Once you are happy with the results, and are ready to commit the orders, simply click the commit button, ensure the 'Save Form' field is empty, and hit 'Submit'.
Upload Inventory Adjustments - Copy/Paste from Excel

The best place to access the data for making wide scale adjustments to your inventory, such as a line list cycle count, is from the Inventory Tab / Report type: Inventory Cycle Count. This should be run on the '(New)' inventory reports. You should also try to run this when there are no orders released, and unpacked, as it expects the count to be the number of units in a location, that haven't been assigned to an order. If you have released an order, then the 'Available' count will go down, but if you have not removed the item from the location, it could be counted, and incorrectly added back in on the count.

To Export this data in to Excel, or another spreadsheet program of your choice, select the green 'excel' icon in the top right corner, and this will export the report into a spread sheet for you. From here, all the work on the data will be in the spreadsheet file that has been exported.

The relevant columns are, Location, SKU, Available, and the new count for each and every line. If you don't have a new count for a line, it shouldn't be included in the upload when doing the adjustment.

Before doing the upload you can remove the Description, Released, and Total columns.


The new numbers can be uploaded using the utility found in 'Advanced / Utilities / Upload Inventory Adjustments - Copy/Paste from Excel.

It is generally a good idea to leave the 'Commit Adjustments :' flag off for the first run, so you can review the results of the upload without committing the changes. Once you are happy with the results, you can resubmit the upload, with the 'Commit' flag set, and you are all done.

Also remember, do not include any column headers in the data you paste, each row must contain a valid, Location / SKU / Old Quantity value.


To move product from one Location to another, you would zero out the old location, and then move product into the new location, by using an 'old quantity' of 0.
Remove/Show Document Charges on Pick Tickets
Navigation: Advanced > Administration > DC Settings > General - manage the current warehouse's general settings/properties

Under the Select a subsection: dropdown, select Orders, then LOAD.

Under Orders - Pick tickets, check/uncheck Show Document Charges on Pick Tickets:, then hit Update Settings.
Delete a Pricelist
When you delete a pricelist under Advanced > Administration > Pricelists it won't affect any previously placed orders and just removes it from being able to:

1. Create orders with that pricelist.
2. Add as default pricelist for customer.
3. Linelist export will not have those prices anymore.
Set Up System Price
Pricelists is a label for different price levels. ie. Wholesale, Suggested Retail Price.

Navigation: Advanced > Administration > Pricelists

1. The first three are system defaults, and they cannot be deleted. However, it can be modified to suit your needs.
2. Click New at the bottom of the list > Enter the name.
3. Click Edit to change and add Currency Code. At least one pricelist with Currency Code is required.

NOTE: Remember your company's default pricelist ID.

4. Go to Advanced > Administration > DC Settings - General to set the company's default currency.
Create a Purchase Order
Creating a Purchase Order will allow you to define and manage products produced by each of your manufacturers. There are two options: building one from your pre-books, and manually creating a Purchase Order.

NOTE: A Purchase Order can only contain one Season's products. If you need to order SKUs from different Season/Linelist, please create a separate PO.

Option 1: Building a Purchase Order from all Pre-books/Customer Orders

Blastramp is able to sum up quantities order by SKU through the Master Order Entry Report then create the purchase order directly.

Navigation: Inventory tab > (New or Old View) in the header > Select your Linelist > Select your Pricelist > Report Type select Master Order Entry (MOE) from the drop-down
TIP: MOE from the old view gives the ability to view a list of orders associated to the SKU ordered by clicking on the quantity in the MOE report. New view provides error code if there are any issues with any SKU and have the option to display ALL quantities including the SKUs that have not been ordered.
1. For both views, select a single linelist only.
2. Select Master Order Entry in the report type. This report will sum up all the units currently booked in the created orders for this season and provide a breakdown of units.
3. Click Create Purchase Order found on the upper right corner in blue.
4. A PO is created with all the unit count listed on the MOE report. The quantity boxes are open for edit.
5. Once the quantity is confirmed and completed, select the Manufacturer, and enter a PO name (no space) and details.
6. Click Create Purchase Order at the bottom of the screen.
7. The PO is now found under Production tab > View ALL POs.

Option 2: Manually Creating a Purchase Order

Navigation: Production Tab > Create

1. Select or create the manufacturers address and contact information from the drop down. To create a new manufacturer, select New and fill all the information to add to the list. The manufacturer will be saved to the list once the the PO is created.
2. Next the PO contents must be entered. Select the Season on this PO > Load
3. On the right corner, you will find a button Compact View. (Compact View: Locks the purchase order headers, size scale and content. The Styles are in its own window with its own scroll.) While viewing in Compact View, the button is Full View
(Full View: The Styles are loaded in the same browser page and scroll bar. Advantage is you can zoom out and view the entire order easily.)
4. The text box only exists if the SKU comes in the particular size outlined in the grid. Enter quantity to order in the text box provided (numerical values only).
5. Once all quantities are entered, click Calculate PO Value button at the bottom of the PO contents to see the running PO total.

NOTE: The SKU values must be set up within the linelist for this feature to calculate the total value correctly.

6. The PO Detail options are PO order #, PO Description, Terms, Shipment Carrier, Shipment method, Order Date, Ship Date, Expected Arrival Date, Cancel Date, and Comments. Once the PO details are selected and entered the Create PO button can be selected at the bottom of the page. Dates should be based on the full order. In the next section, we will explain how to create each inbound shipment. Within each shipment, a field is available for ship date, arrival date, and etc.
7. Once the Purchase order is created, it will display all the information for your reference and the contents will now show in the "Available To Sell" Inventory report to be booked into orders.
Set Up Tax Regions
The primary tax to be applied is the one set within the customer profile. If it is blank, it will apply the tax from your tax regions based on the postal code of the ship to address within the order.
Please check your provincial/states law whether the tax is destination-based or origin-based.

Tax Regions can be set in two areas in Blast Ramp: under the customer profile and under Tax Regions setup screen.

Setting up taxes on Customer Account

The best place to add your tax rates is directly on the customer account, that will ensure all orders created have the correct tax.

Navigation: Customer > Load customer > View.

Click Edit Account > Add the taxes under Additional Customer Details > click Save.
TIP: If you want to use the Tax Region to select the appropriate tax when creating order, make sure the customer account taxes are blank when you upload your customers into Blast Ramp.
NOTE: Historical customers will not get auto tax rates. See tutorial on Tax Rate Audit Options.

Setting up Tax Regions

When you have your Tax Regions setup, all customers that are created through order creation will have the appropriate tax rates set as the default tax rate on their customer account.

Navigation: Advanced > Administration > DC Settings > Tax Regions

Enter the Country > Postal Code Start letter > enter tax rate for both Order and Freight Tax Rate > click Add New Tax Region

The Warehouse Handling and Freight Tax Rate columns are for 3PL only.
TIP: Must enter the decimal point .05 if you just enter 5 it will tax it as 500%.
Set Up Carrier
Carriers is the shipping company that was actually used to ship out the package. i.e. DHL, UPS, etc.

This is a mandatory field when completing the Outbound Shipment.

Navigation: Advanced > Administration > Carriers > Click New at the bottom of the list > Enter the name

NOTE: Account Number and Scac are for reference or 3PL users only. 
Set Up Shipping Terms
Shipping Terms are agreed or preferred shipping method with the customer prior to shipping. i.e. 2 days, Next day, GROUND, etc.

Navigation: Advanced > Administration > Shipping Terms > Click New at the bottom of the list > Enter the name

NOTE: If you are not a 3PL, ignore Collect Shipment.
Set Up Linelist/Seasons
The Uploaded SKUs must be assigned to a Season Code. Before uploading the Season/Linelist code and name must be created. The code will be needed for the upload.

Navigation: Advanced > Administration > Linelist/Season (under Portal Setting)

Then enter the Linelist Code > enter a Linelist Name > Click Create New Linelist.

There is also an option to added Start Date and Cancel Date, which will default on the order for that season when you go to create them. Start Date = Order date. Cancel Date = Expiry Date.

A setting is available to allow or not allow changing this date on the order. 
TIP: Have a consistent naming format.
Set Up Inventory Categories
Inventory categories need to be added first so you are able to process returns correctly.

Navigation: Advanced > Administration > Inventory Grade (under Portal Settings)

Enter your Category Code > enter your Category Description > Click Create Inventory Category. It will display above once done. 
Set Up Customer Consolidation
This feature was implemented to allow Blast Ramp to consolidate all orders for a given Order Term to be consolidated onto a single customer profile. Optionally, this can also be set up to automatically clear out any left over customers that have no orders or returns associated to them.

1. Ensure you have a customer profile available to hold all these orders. You can use any existing customer, or you can create a new one, with a name like 'Ecommerce Orders' or 'Web Orders'.
2. Set up the Order Term, to reference this Master Profile. This can be set up in the  Advanced > Administration > Order Terms Administration page by editing the terms in question.
3. In the edit screen you'll see a drop down menu for 'Master Profile' this is where you would select the Customer profile you want the orders to be merged to.
4. At this point there is a scheduled task that will run on an hourly basis, that finds any orders that the terms set up with a master profile and moves them to the appropriate customer profile.
5. For the option clear-out process, there is a new DC Setting > General > Customers setting, called Purge Customers with No Orders, or Returns.
6. On the same scheduled tasks that moves the orders over, it will drop any customers who have no orders, or returns. So when this runs, any customers who only had orders with order terms that were consolidated, and had no returns, would be purged from the system.
Set Up Size Scales
To manage your size scales, navigate to the page via Advanced > Administration > Portal Settings > Sizescale - manage the horizontal size grid

NOTE: These size scales are only relevant if your portal is set up for Apparel Matrix Format.

Within this page, you may add, delete or edit existing size scales.

Managing Size Scales

Each size should only occur ONCE across all size scales, that means you cannot have size L in size scale A, and in size scale B at the same time. This can cause Blastramp to mis-identify what size scale a style belongs to, and render it unable to display all available sizes for that Style.

A single color-way of a style can only be in ONE size scale. This means if you have a size scale A - L, M and a size scale B - XS,S You cannot have a style-color contain all the sizes XS,S,M,L. It is generally better to merge these size scales into one size scale, provided it won't make the size grid too long.

Adding a new Size Scale 

To add a new Size scale, select the 'New...' link at the bottom right hand corner. This is where you will enter in the sizes available for the new size scale,

The size scale should be entered as a comma separated list like XS,S,M,L or : 2,4,6,8.

Once you have entered in the size scale, hit the Save button, and this new size scale will added to the system.

Editing an existing Size Scale 

To edit an existing size scale, you would hit the 'Edit' link in the Actions column of the table. This allows you to 'Hide' a size scale, which prevents these sizes from being displayed on the order forms, or inventory reports etc.

You can also add or remove specific sizes on a size scale using this tool. Once you have made your changes, just hit the 'Save' button to save them into the system.

Deleting an Existing Size Scale 

To delete an existing size scale, you would select the 'Delete' link in the actions column, and you will be prompted to confirm that you want to delete the size scale.

Select 'OK' to confirm, and delete the size scale.
Frequently Asked Questions
Can I change the Season or Linelist name?
Definitely! If you are not changing the Season Code, simply delete the current linelist in the "Linelist/Season" setup page. Then re-add with the same code with the name updated.

1. First, update the code on the SKU to the new code by using Inventory --> Mass Edit or through the Upload facility.
2. Then delete the original linelist in the "Linelist/Season" setup page re-add with the new code and name. The code must be exactly the same as the one attached to the SKU.
How do I display the discount per item?
Unfortunately, this is not possible at the time being. We recommend changing the price of the item and including a Discount Note at the the bottom. 
How do I Transfer SKUs from one Linelist to another? (Mass Upload)
Export the linelist (Advanced --> Export --> Export linelist in standard blastramp format). Afterwards, copy the SKUs only and paste into the text box in the "Upload Linelist" page --> Enter the "Default Season Code Field" with the season code to transfer the SKU to. Finally, Check off "Exact SKU."
Why are my customers not receiving email notifications?
Typically, this is due to one of 3 options:

1. "[CUSTOMER]" has not be entered into the email notification setting.
2. The correct email address in the ship to contact information has not been entered correctly.
3. The email could have been accidentally marked as spam. Ask your customer to add the email address to their safe sender list. 
Why can't I see the Barcode on my Pick Ticket?
Barcode is actually a font type. The font can be downloaded from "Advanced" --> "Administration" --> "PDA/Barcoding" --> "Click here to download Barcode font"--> Download the final and follow the prompts. 
Why am I getting an error when I'm trying to import/export into other systems?
If the customer name, order ID, colour description, etc. contains any invalid characters, it will cause an error when searching through Blastramp or importing/exporting data with other systems.

Valid Characters include the following:
Alpha-numeric (aA-zZ, 0-9)
Dot (.)
Question/Exclamation point (?,!)
AT symbol (@)
Tilde (~)
Asterisk (*)
Space ( )
Underscore (_)
Hyphen (-) 
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